Thank you for visiting my online store. Do come back for new releases!
Shipping and Exchanges
Shipping
Free shipping is provided on all orders over $200.
I normally ship items within 3-5 days after receiving your payment. Items such as accessories and jewelry will be shipped via U.S. Postal Service with a 3-5-day standard delivery.
Paintings will be shipped via FedEx Ground and insured delivery. An email will be sent to you with the FedEx tracking number. All orders must be signed for delivery.
I do reuse boxes for shipping to be environmentally friendly. Every order is professionally packed with bubble wrap. All original paintings are packaged carefully, fully protected and in custom made boxes, and though I rarely get any damage reports, anything of course is possible. In case of damage during shipping, please contact me as soon as you receive the shipment.
Expedited or Overnight shipping on ALL purchases will be an additional cost.
Loss or Damage in Shipping
If anything is damaged, do not open the package if it is destroyed or damaged by the shipper, and please contact me via email immediately. All items are insured in case of loss; the customer will get a refund and an insurance claim will be filed on my end.
Refund and Exchanges
100% satisfaction guaranteed, or you may return the painting, at your cost, for a refund (of the painting’s price). Once the painting arrives at your house, you have 3 business days to return it at your expense. If you are not pleased with the painting or any other one of my items, please notify me immediately by email before returning the item. The painting or item must be returned (in the same condition as it was sent to you). Once I receive your return I will issue you a refund of your purchase price.
Items on SALE or CUSTOM ORDERS are not returnable or refundable.
Copyright
Each work is created by me and is copyrighted. Please, do not copy! Thank you.
All artwork is protected by copyright. All images displayed are property of Elizabeth D. Schafer. The sale of original artwork does not include the sale of copyright. All rights reserved.
shipping and exchanges